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Upton Manor Care Home in Poole

Upton Manor Care Home in Poole, Dorset provides homely residential and nursing care, dementia care, as well as shorter-term respite care. Our outstanding care teams offer senior living with a focus on companionship and mutual support. Our nurturing Homemaker care concept is central to life in our Poole care home. It encourages everyone to engage with and contribute to our vibrant community, delivering something that is both tangible and far greater than the sum of its parts.

1 Dorchester Road, Upton, Poole, Dorset

BH16 5NJ

01202 620020

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Homely residential and dementia care home in Poole

Set within beautiful landscaped gardens on the edge of Lytchett Bay Nature Reserve, as you step into Upton Manor you'll find a welcoming environment and the superb features which set our Poole care home apart.

You'll find a vibrant living space on every floor, whether you're looking for somewhere to spend time with others or just enjoy the quiet - the choice is yours.

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Person centred care in our Poole care home

Person centred care works because it is bespoke and genuine, empowering each resident to create a life they enjoy with our support.

Rated Good in all Areas by the CQC, Upton Manor offers expert care for older people from across Dorset.

Residents and their families can relax in the knowledge that as care needs change, our experienced team can support people through any short or long term challenges.

Our care

Hamberley Homemakers

We believe it’s the people that make a loving home. That’s why our innovative, award-winning model of care is built around our Homemakers - a carer with a difference. Our Homemaker model makes the experience for residents more like living in their own home. Our promise is to make each day and each experience meaningful and special for our residents.

Hamberley Life

Happiness and harmony are at the heart of our homes. Our genuine, home-like residential communities mean our residents can enjoy an enriching and nurturing lifestyle.

Live life on your own terms, rediscover the things you love, make new friends, and simply enjoy life in comfort and luxury with Hamberley Care Homes.

Enjoy a life well lived

Live life on your own terms at Upton Manor, rediscover the things you love, make new friends and hobbies, and simply enjoy being yourself in comfort and luxury.

At Upton Manor, it is so important to us that all our residents feel at home here as they would in their own home.

Our Poole care home is a place where residents are encouraged to live a fulfilling life and be as independent as possible - to enjoy their favourite hobbies and pastimes, discover all kinds of new interests, and continue socialising and building meaningful friendships.

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Experience Upton Manor and take the next step

With both individuals and couples welcome in our care home in Poole, more and more people are choosing residential care to beat isolation and simply enjoy life with fewer complications - luxuriating in beautiful surroundings with new friends.

We are delighted to welcome you and your family to visit Upton Manor and see why it's the best care home in Poole.

We understand that a transition into a care home can be challenging, especially when you are living with dementia, so we do everything we can to cultivate a relaxing, warm environment and get to know each of our new residents. It's about supporting a person's future by learning all about their past.

Please contact our friendly team to join us for a personal tour and discuss any questions you may have about choosing the right care home.

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High quality care, regulated & reviewed

My parents stayed at Upton Manor Care Home for respite care. The staff were caring, empathetic and willing to go the extra mile to make my parents feel welcome and supported. The family was always welcomed there. The food was excellent and I was very impressed with how clean the care home was. My parents had a couple of medical issues that were dealt with promptly and professionally. Overall I have nothing but praise for Upton Manor.

Daughter of Resident, Upton Manor

Although I am not a patient, I have visited often enough to be fully aware of how carefully and politely everybody is treated and I have an excellent opinion of the welfare generated in excellent surroundings.

Husband of Resident, Upton Manor

Father-in-law has been in this truly wonderful care home for a while. Staff are so helpful and always happy to help. We couldn't ask for anything more, to know he is safe and well looked after. Thank you.

Daughter-in-law of Resident, Upton Manor

If you need to be in a care home then this is the place, all the staff are kind and compassionate, nothing is too much trouble. There are daily activities which all of the residents seem to enjoy. The rooms are clean and nicely decorated with an ensuite bathroom to suit all needs and abilities. The garden and grounds are beautiful for all to enjoy with lots of benches to sit. My dad is very happy in this care home.

Son of Resident, Upton Manor

My father resided at Upton Manor last year and decided to move home to see if he could cope. A big step to move home but, long story short, 8 days later he moved back into Upton Manor. The staff are truly wonderful and friendly and the rooms are spacious and clean and I know that Dad is safer and much happier in the care home and is looked after very well. Upton Manor offers lots of activities for the residents and I know the few days a week I don't visit Dad, he is fully entertained!

Daughter of Resident, Upton Manor

My mum has come for a month to try out living in a home. The staff have been brilliant. She is very content, has made friends and is considering staying. She likes the food and entertainment, especially the singers and art activities. There is good communication between the staff and me, as they call

me to let me know what's happening. I would feel confident that Mum's needs would be met if she decides to stay on. We chose this particular home as it's close to family and in an area where she used to live and her old friends can visit too.

Daughter of Resident, Upton Manor

My sister-in-law came to Upton Manor Care Home for respite care following a hospital stay. The home has done far more in the short time than anywhere else she has been. The level of care was the best I have known in any home and I have visited quite a few over the years. This has been the happiest I have seen her in years. I feel that my sister-in-law has been able to be herself and be appreciated for who she is.

I feel that the home has opened her eyes to what a care home can be like.The facilities at the home were a very high standard and I was very happy with the ambiance of the home.
It was a very positive experience for me as a visitor and I was very impressed with what is on offer. I have done twenty-seven cruises and the room my sister-in-law had was of a very high standard.
The food is fantastic. There are lots of opportunities to continue with your hobbies and the staff encourage the residents to open up and continue with their lives and to begin to live again.

Sister-in-law of Resident, Upton Manor

I visit my wife usually four to five times a week since her move to Upton Manor Care Home some four months ago. She is very well cared for, the carers are so kind, gentle and thoughtful, going out of their way to involve her in daily activities, taking the chance when they can to talk to her; ensuring she is comfortable etc. The food is good, the area is very spacious and always to a high standard of cleanliness. I appreciate being kept in the picture pretty well as to her daily well-being. Thanks to all concerned, from me and the family.

Husband of Resident, Upton Manor

Mum came into Upton Manor after having carers coming into her home for a year after losing her husband. It took a year for Mum to decide to come into a home after falls and loneliness. She has settled very well, she is no longer lonely and enjoys being with people all the time. The facilities are fabulous, the care is top class and Mum is happy. We no longer have to worry about Mum being alone in her house.

Daughter of Resident, Upton Manor

Until my sister was taken into your care I had no experience in care homes. Of course, I had seen the news and learned a little about the fantastic job care homes and carers had done during the height Covid epidemic. My wife and I were privileged to be with her for the last two days of her life at Upton Manor. The first impression entering the reception area was the calmness and warmth of the welcome. We felt that she was in a caring safe environment. We met staff and felt each and every one of them was genuinely concerned about ensuring that she was comfortable and peaceful in her last hours. I understand how difficult this must be but it was done with such skill and empathy that it was similar to being part of a large family. This takes a lot of professional skill and human kindness such that it is not generally appreciated by the public. I would like to thank you for the excellent standards of care that you are achieving and how reassured we were by witnessing it .

Brother of Resident, Upton Manor